Q: Do I have to wait for a sales person to call me after I have requested more information?
A: No, not at all. Usually a sales person will contact you within 48 hours of your submitting for additional information, however, please feel free to call our toll free number, 1-888-400-2414, and speak to a sales person right away.
Q: I want a trailer, but can I have it delivered?
A: YES! Your InternetTrailer.com sales rep can arrange to have your trailer delivered to you. We use a 3rd party shipping company, and your trailer will need to be paid in full before the trailer is shipped out to you. Additionally, some shippers will require direct payment from you, the customer, for the delivery fee. Please check with your sales person for details.
Q: Do I have to pay sales tax?
A: InternetTrailer.com does not collect sales tax on the purchase of your trailer. Taxes on trailers vary state to state, your state may charge tax when you register your trailer, or your dealer may collect these taxes when you pick up your trailer. Please check with your dealer, for tax information.
Q: What's a Sandpad?
A: A sandpad is a piece of metal that sits on the end of the tongue jack, and helps prevent the tongue jack from sinking into the asphalt.
Q: Is financing available?
A: Yes, we have several financing options available, please call our toll free number and speak to a salesperson for details.
Q: I have a warranty issue, who do I call?
A: Call the dealership where you picked up your trailer from. They will be able to assist you with any warranty needs you may have.
Q: What payment forms are acceptable at the dealership, when I pick up my trailer?
A: Confirm this with your dealer, however, usually the only forms of final payment that are acceptable are Cash, Certified Checks, Cashier's Checks, or Money Orders.
